In these uncertain times, we recognised how important it is to let you know how Evernew Caravans is adapting to the current pandemic conditions and how devoted we are to keeping our valued customers and employees safe.
First and foremost, we understand the need of maintaining the highest levels of health and cleanliness at all times. As a result of COVID-19, we are dedicated to monitoring and implementing improved health standards for our employees and customers.
We recognise that the current circumstance has presented everyone with similar challenges. As a result, we are committed to meeting all of your requests during this difficult time so that we can continue to fulfil your vehicle needs while ensuring everyone's health and safety.
Thank you for your continuing support and we kindly ask that everyone in our community stay calm and supportive of one another during this tough period.
Our employees are not authorised to work in either our showroom or factory if they are unwell or show symptoms of an illness. We also ask that our customers refrain from visiting Evernew if they are unwell for any reason. We will happily reschedule appointments as needed to ensure your safety.
Our team members practice personal distancing and washing of hands regularly as recommended by Federal health authorities. On arrival and departure, customers have the opportunity to freely use available hand cleansers and we ask you to avoid shaking hands or other forms of close contact.
Our customer reception area including restroom facilities and lounge are cleaned and sanitised regularly. Reception seating will have a limited capacity with safe boundaries. Display caravans will also be regularly sanitised throughout the day.
All visitors to Evernew Caravans are asked to sign in and out of the showroom and factory with their name and phone number, to help facilitate fast contact tracing should the need arise.
If you wish to remain away from the showroom, we are more than happy to communicate via phone or email regarding Sales or any other enquiries you may have.
All customer vans are wiped clean before handover to customers. This process involves sanitisation of commonly accessed exterior and interior hard surfaces; including door handles, benchtop surfaces, taps and appliances.
Get in touch with our helpful team if you have any inquiries regarding your new Evernew Caravan. We will get back to you as soon as possible.